Bastian van Mierlo Software Beratung Microsoft Partner and Member of Companial Our services portfolio Say "Hi" COMPETENT HANDS ON RELIABLE • • Consulting, Development and Software We advise non-governmental organizations, intergovernmental organizations, associations and companies with regard to introducing a new software and provide support for the new or old software. We implement software solutions - mainly from the Microsoft Dynamics 365 environment - for financial accounting, supply chaing management, relationship management, fundraising, and project work. Get to know us For charitable organisations and NGOs FOR CHARITABLE ORGANISATIONS AND NGOS Fundraising, project work or accounting: We have worked with and for Non-for-Profits for many years. We know the requirements charitable work has towards an IT system. Apart from this we enjoiy the work for this area and it is very important for us. LEARN MORE For associations FOR ASSOCIATONS For more than 20 years have we been working for Associations. Associations. membership administration, accounting and event management we know by heart and are able to quickly find our way into new fields . LEARN MORE... For companies FÜR UNTERNEHMEN Wir arbeiten für Unternehmen verschiedener Branchen und Größe. Internationale Firma oder regionales Familienunternehmen - wir stehen Ihnen bei Ihren IT Projekten zuverlässig und komptent zur Seite. ERFAHRE MEHR... An overview of our products Microsoft Dynamics Consultancy Learn more about our services in the field of Microsoft Dynamics Microsoft Dynamics 365 Business Central > Microsoft Dynamics NAV > Microsoft Dynamics 365 Sales > Fundraising and Engagement > > Microsoft Power Platform Microsoft Dynamics 365 Customer Insights : Journeys > Our references Our marvellous customers We are proud about of our customers from the NPO and business world Our references in detail World Vision Deutschland CBM Global Disability Inclusion TASCHEN Ronnefeldt FIRST STEPS Let's work together If you are interested in working with us, just send us an email! Say "Hi" If you are interested in working for us, just send us an email We will contact you and schedule a first free of charge meeting where we can learn about your project. We will set up an offer which we can discuss. As soon as you confirm the offer we will start with the implementation.. Depending on the scope of the project we will work with hourly or daily fees and can agree on special conditions with our development partners.

MS Dynamics 365 Business Central Info > Microsoft Dynamics 365 Business Central MS Dynamics 365 Business Central is a cost-effective, adaptable ERP software for small and medium-sized businesses and organizations , which automates and unifies business processes and helps you to lead your organization. MS Dynamics 365 Business Central allows you to control costs and adapt the design to your needs.MS Dynamics 365 Business Central is highly customizable and offers solutions for finance, production, sales, delivery, project management and many more. You can easily add functionality necessary for your workspace, which can be tailored to support even highly specialized lines of business. Business Central is quick to deploy, easy to configure, and designed, developed, implemented, and used with simplicity in mind. Business Central offers several possible uses: As on-premise software, cloud-based or hybrid. MS Dynamics 365 Business Central - backed by Microsoft and supported by a strong partner and user community!

Microsoft Marketing > Microsoft Dynamics 365 Customer Instights Journeys Microsoft Dynamics 365 Marketing gives you the ability to coordinate sales and marketing activities. You can analyze customers in terms of their sales, automate processes and underpin decision-making processes based on facts. The goal is to use Microsoft Dynamics 365 Marketing to strengthen your relationship with your customers and gain loyalty. Microsoft Dynamics 365 Marketing is closely aligned with Microsoft Dynamics 365 Sales. Opportunities and leads are seamlessly linked to Microsoft Dynamics 365 Sales, and statistics can be tracked and maintained there. The Dynamics 365 Marketing app works seamlessly with Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams and other products. Dynamics 365 Marketing consists of two primary modules, along with the management of events. Both modules include functionality for creating graphical emails and designing interactive customer journeys to support marketing initiatives. ​ Microsoft Dynamics 365 Marketing offers the following functionalities: Individual planning and design of customer journey lead scoring Email Marketing Event management of face-to-face events and webinars Marketing Page Designer ​

About us > Our references > OUR REFERENCES ARE Our costumers ​We were able to build up a small, much valued costumer base of companies, associations and NGOs to which belong: CBM is an international development organization. Its goal is to create a better quality of life and equal opportunities for people with disabilities. It is one of the largest donation organizations in Germany. (See, among other things, Germany's largest non-profit organizations – sozialmarketing.de) Stiftung Creative Kirche (Creative Church Foundation) emerged 25 years ago from a youth choir project of the Protestant church district of Hattingen-Witten. Her vision is an inviting, inspiring church in the here and now. The Creative Kirche organizes events ranging from choir musicals and children's musicals to gospel church days. Sag "Hallo" The child welfare organisation World Vision is a Christian charitabe organisation with more than 70 years of experience in development cooperation. The organisation supports children, families and their communities to fight poverty and injustice. World Vision works in 100 countries; in Germany more than 160.000 sponsors and donors support World Vision's work. World Vision Deutschland The Copernicus Earth observation programme Copernicus is the European Union's (EU) flagship programme for monitoring Earth’s environment using satellite and in-situ observations. It delivers operational data and information services through six themed Copernicus Services. These deliver value-added products, tailored to more specific public or commercial needs. ECMWF is implementing the Copernicus Atmosphere Monitoring Service (CAMS) and the Copernicus Climate Change Service (C3S). ECMWF also contributes to the Copernicus Emergency Management Service (Copernicus EMS) and works closely with the Copernicus Marine Environment Management Service (CMEMS). ECMWF's involvement started with coordination of the pilot atmosphere monitoring service (MACC-II ) and a precursor of the climate change service (ERA-CLIM2 ). ECMWF was awarded the implementation of C3S and CAMS in November 2014, and the first phase was completed in summer 2021. The second phase commenced formally in July 2021 and will run for the next seven years. The Akademie Deutscher Genossenschaften (Academy of German Cooperatives) ADG is one of the most important leadership and management academies in Germany. It offers sustainable management and qualification offers for board members, executives and specialists from cooperative banks and cooperative companies/organizations as well as individual development processes and in-house offers for (inter)national companies / organization strings APOPO is a Belgian-Tanzanian NGO. Their scent-sensing pets - affectionately called 'HeroRAT's (heroic rats) and 'HeroDOG's (heroic dogs) - help rid the world of landmines and tuberculosis. In this way, safe land for development can be given back to the people in affected areas. People with dangerous medical conditions can be treated and helped to get back on their feet. ​ ​ and our reference projects ​ ​ Eventim synchronization with Navision for the Creative Church Foundation ​ Businesss Central introduction to a newly founded NGO ​ Business Central set-up for approx. 20 country offices ​ Deploying Microsoft Dynamics 365 Sales at ECMWF ​ External reinforcement of the existaring Navision teams of an NGO project supportUtilization and interface development in publishing ​ Navision-based/linked narrative and financial reporting for CBM process analysisand definition of the software architecture of an NGO ​ Upgrade to Business Central for a publishing house ​ Introducing fundraising and engagement at Apopo

Our service portfolio > NPOs > OUR FOCUS. CHARITABLE ORGANISATIONS AND NPOs We focus on providing quality services to charitable organisations/ NPOs, enabling them to achieve their visions and missions. We implement ERP and CRM systems and related Microsoft solutions such as Power Platform and Fundraising and Engagement, and provide change management support to help organizations to adjust to new processes and realities. ​ We understand the needs and necessities of NGOs in the areas of fundraising, project work and accounting. Through our many years of work for and with non-governmental organizations, we have a wealth of experience regarding the expectations, goals and working environment of NGOs and non-profit organizations. We enjoy working in particular in this area and this work is very important to us. ​ ​ Our services for NGOs and non-for-profits include: Consulting, development, assistance and support for your projects in the areas of ​ ​​ Microsoft Fundraising and Engagement ​Microsoft Dynamics NAV Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Sales Microsoft Power Platform Microsoft Marketing Kobo Toolbox ​Be it that you want to introduce a new software solution or that you want to expand or adapt your existing application. ​ Professional and coherent programming. ​ Tailor-made trainings for your team. ​​ Individual solutions for NGOs, associations and companies of all sectors and sizes ​​ Where applicable, outsourcing of development packages to Near-Shore Partners ​​ German and English support, in individual cases also in Portuguese. ​ Project manager or contact person for your company or organisation towards your Business Central partner . ​ regular monthly operational support as well as implementation of individual projects . ​​ working as an independent external team member or part of your business central team.

Microsoft Power Platform > Microsoft Power Platform > Microsoft Power Platform > Microsoft Power Platform > Microsoft P ower Platform ​ In Microsoft Power Platform the four low-code Microsoft products Power Apps, Power Automate, Power BI and Power Virtual Agents were com bined and thus offer users who do not have any programming knowledge themselves to subtake the opportunity to create applications / apps, workflows, analyzes or chatbots for the company. ​ PowerApps provides a fast, low-code development environment for building custom apps for business needs. It has services, connectors, and a scalable data service and app platform (Microsoft Dataverse) to enable easy integration and interaction with existing data. Power Apps enables the creation of web and mobile applications that run on any device. ​ With Power Automat allows users to create automated workflows between applications and services. It helps automate repetitive business processes like communication, data collection, and decision approvals. For example, e-mails or approval procedures can be automated for both beginners and experienced developers. ​ Power BI (Business Intelligence) is an enterprise analytics service that provides insights for analyzing data. He can share these insights through data visualizations that build reports and dashboards to enable quick and informed decisions. Power BI is scalable across the organization and offers built-in governance and security, allowing organizations to focus more on using data than managing it. ​ ​ Our Services include: Consulting, planning, s upport and implementation of your Microsoft Power Platform project Programming of organization-specific adjustments Praining your organization in Power Platform Praining of your employees in the new software. Microsoft Power Platform > Microsoft Power Platform > Microsoft P ower Platform ​ In Microsoft Power Platform the four low-code Microsoft products Power Apps, Power Automate, Power BI and Power Virtual Agents were com bined and thus offer users who do not have any programming knowledge themselves to subtake the opportunity to create applications / apps, workflows, analyzes or chatbots for the company. ​ PowerApps provides a fast, low-code development environment for building custom apps for business needs. It has services, connectors, and a scalable data service and app platform (Microsoft Dataverse) to enable easy integration and interaction with existing data. Power Apps enables the creation of web and mobile applications that run on any device. ​ With Power Automat allows users to create automated workflows between applications and services. It helps automate repetitive business processes like communication, data collection, and decision approvals. For example, e-mails or approval procedures can be automated for both beginners and experienced developers. ​ Power BI (Business Intelligence) is an enterprise analytics service that provides insights for analyzing data. He can share these insights through data visualizations that build reports and dashboards to enable quick and informed decisions. Power BI is scalable across the organization and offers built-in governance and security, allowing organizations to focus more on using data than managing it. ​ ​ Our Services include: Consulting, planning, s upport and implementation of your Microsoft Power Platform project Programming of organization-specific adjustments Praining your organization in Power Platform Praining of your employees in the new software.

MS Dynamics NAV Info > Microsoft Dynamics NAV MS Dynamics NAV is an ERP software for small and medium-sized companies and the previous version of MS Dynamics 365 Business Central . It is still used by many small and medium-sized companies and organizations. ​ Business Central Fundraising and Engagement

MS Dynamics 365 Salesl > MS Dynamics 365 Salesl > Microsoft Dynamics 365 Sales ​ ​ Microsoft Dynamics 365 Sales is the CRM software from Microsoft. Here, the entire lead development can be tracked and managed from the first contact, eg the first handing over of a business card, to the order processing. Microsoft Dynamics 365 Sales should give salespeople the opportunity to develop stable relationships with customers, make decisions based on information and analysis and, last but not least, close deals faster. Dynamics 365 Sales can be used to track accounts and contacts, take sales from lead to order, and create sales materials. Marketing lists and campaigns can be created and service cases related to specific accounts or opportunities can be tracked. There are four different sales versions from which to choose the right one for the company: ​ Sales Premium: Suitable for example for large companies that need a sales automation solution along with AI-driven insights based on conversational intelligence, relationship intelligence and more. ​ Sales Enterprise: Suitable, for example, for small and medium-sized companies that need a sales automation solution with contextual insights and advanced customization functions. ​ Relationship Sales: Suitable, for example, for companies that need to link sales records with LinkedIn to improve business processes with data about people, organizations and relationships. ​ Sales Professional: Suitable, for example, for companies that need a sales automation so lution. MS Dynamics 365 Salesl > Microsoft Dynamics 365 Sales ​ ​ Microsoft Dynamics 365 Sales is the CRM software from Microsoft. Here, the entire lead development can be tracked and managed from the first contact, eg the first handing over of a business card, to the order processing. Microsoft Dynamics 365 Sales should give salespeople the opportunity to develop stable relationships with customers, make decisions based on information and analysis and, last but not least, close deals faster. Dynamics 365 Sales can be used to track accounts and contacts, take sales from lead to order, and create sales materials. Marketing lists and campaigns can be created and service cases related to specific accounts or opportunities can be tracked. There are four different sales versions from which to choose the right one for the company: ​ Sales Premium: Suitable for example for large companies that need a sales automation solution along with AI-driven insights based on conversational intelligence, relationship intelligence and more. ​ Sales Enterprise: Suitable, for example, for small and medium-sized companies that need a sales automation solution with contextual insights and advanced customization functions. ​ Relationship Sales: Suitable, for example, for companies that need to link sales records with LinkedIn to improve business processes with data about people, organizations and relationships. ​ Sales Professional: Suitable, for example, for companies that need a sales automation so lution.

Our service portfolio > OUR SERVICES PORTFOLIO FOCUS SOFTWARE CONSULTANCY ​ ​ ​ Analysing, advising and accompanying you during the selection and implementation of a new software. ​ ​​​ ​ Advice, development, support during the implementation of you projects in the areas of ​Microsoft Dynamics NAV Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Sales Microsoft Power Platform Microsoft Dynamics 365 Customer Insights : Journeys Solutions for Fundraising and Engagement​​ ​ ​ Professional and stringent development Data analysis ​ AI used cases ​​ ​ Development of integrations ​​ ​ Trainings - tailormade for your team. ​ ​ FOCUS PROJECT MANAGEMENT ​​ ​​ ​ Services provided in English and German ​​​ Management and support of international project teams ​​ Individual solutions for companies and organisations of all sizes and in all sectors . ​​ ​​ Project management and test coordinatio ​ ​ Change Management ​ ​​ ​​ Regular monthly operational support or implementation of individual projects . ​ As independent external services providers or as member of your IT team . ​ Cost-effective cooperation with with near- and off-shore experts ​ ​ Our service portfolio for Associations, Cooperatives NGOs/Non-Profit Organisations Companies

Fundraising and Engagement > Microsoft Fundraising and Engagement ​ Fundraising and Engagement is a new software that was introduced in 2020 on the market. It supports the most co mmon fundraising-scenarios as well as giving types and channels (e.g. major donors, annual giving, recurring donations, membership programs, opportunity and purpose management, household and event management). ​ Campaigns, packages and appeals can be implemented effectively together with campaign segmentation tools, aiming at carrying out sound appeals. ​ Finance officers, data bank administrators and business analysts will find the solutions for transactions, data management and business intelligence (supported by Microsoft Azure and Microsoft Power BI) most useful: The single data model will erase the data silos between these activities. The adjustment of programme and project financing is a key element of the software and can provide essential insights and business intelligence, strengthen existing partnerships and can identify opportunities for growth. ​ The software solution implements Microsoft Dynamics 365 Sales Enterprise and Azure effectively, and integrates a number of applications for the Microsoft Product Ecosystem through the common data service, with the goal to provide the most reliable digital platform for charitable organisations. ​ This new software allows charitable organisations to plan and carry out their fundraising in a completely new way and to digitalise processes, without investing into costly tailor-made software adaptations. ​ The software has been translated into German by Rapsi.biz. ​ ​ Advantages of Microsoft Fundraising and Engagement ​ Relationship Management Campaign management Administration and management of volunteers Planning and implementation of Fundraising Events Processing of financial givings and gifts in kind Major donor management One single data bank for all,i.e. availability of the same data for all areas of the organisation ​ ​ Our services ​ Consulting, Planning. Counseling, and Implementation of your Fundraising and Engagement project Programming of specific adaptations for your organisation Tailor made trainings Orientation of your staff in using the software Operational support ​ Reference Projects ​ Fundraising and Development is a brand-new tool. We have been orienting ourselves intensively and have developed a German translation of this practice-oriented software. We are going to implement Fundraising and Engagement at one of our partner organisations from March 2023 onwards.

Our service portfolio > Associations & cooperatives > FOCUS: ASSOCIATIONS AND COOPERATIVES Our services for associations and cooperatives include: Consulting, development, assistance and support for your projects in the areas of ​ Microsoft Dynamics NAV Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Sales Microsoft Power Platform Microsoft Marketing be it that you want to introduce a new software solution or that you want to expand or adapt your existing application.​ ​ Professional and coherent programming. ​ Tailor-made trainings for your team. ​​ Individual solutions for associations and cooperatives of all sectors and sizes. ​​ Where applicable, outsourcing of development packages to Near-Shore Partners ​​ German and English support, in individual cases also in Portuguese. ​ Project manager or contact person for your company or organisation towards your Business Central partner . ​ regular monthly operational support as well as implementation of individual projects . ​​ working as an independent external team member or part of your business central team. We have been working for clubs and associations for 20 years. We can do membership administration, accounting and event management from the FF. We look forward to bringing this experience to the work for our old and new customers and to familiarizing ourselves with new subject areas.

About us > How we work > OUR APPROACH IS Solution and costumer oriented. Providing quick and reliable solutions that ensure a smooth continuation of the processes of your company. ​​ Transparent, reliable and respectful. Promoting an intensive exchange with the costumer- even before the actual work starts, in order to understand processes and approaches to work ​​​ Professional and sustainable. Based on a comprehensive and long-term MS NAV / Business Central experience we develop sound and stringent project plans and programming. ​​ To provide quality results working completely remote. We work completely remote. In order to minimise travel costs and our ecological foodprint, we aim at accomplishing our work in home office whenever this does not compromise the quality of work results. If required, we will arrange on site meetings. ​​ ​​